New Feature

Work with secure payment data

2022, New Feature, Q2 /

Being PCI DSS-compliant means that you meet all applicable requirements of the current Payment Card Industry Data Security Standard (PCI DSS) on a continuous basis. PCI DSS was created by major card networks to increase safety of cardholder data and reduce the risk of fraud. All organizations that deal with payment card processing must be PCI-compliant, which means fulfilling very strict requirements on securing cardholder data.

Merchants who find it difficult or expensive to fully comply with PCI DSS requirements may consider using encrypted methods or outsourcing card processing to a PCI-compliant payment service provider. This way their PCI DSS-compliance scope can be significantly reduced.

Collect Cards

Tokenize

Secure Fields (iFrame)

PCI Proxy’s Secure Fields are rich, prebuilt iframes that allow you to create your own seamless checkout experience across all devices without worrying about PCI compliance. Secure Fields shield sensitive information from your site and tokenize payment data on the fly while still giving you full visual control over your payment forms.

The implementation of the new iframe will be triggered from all points in the PMS that allows a card to be inserted.
This iframe will request the card number, the cardholder and the expiration date. It will not be necessary to inform the type of card as before, since PCI Proxy is capable of validating the algorithms of each type of card.

PCI Proxy will check if the card meets a correct format. Once all the data is correct, the request will be sent to PCI Proxy and it will return the corresponding token.

Assign cards to reservations or partners after payment

Filter Proxy

Filter Proxy will be used to tokenize payment data on any in-coming HTTPS traffic. PCI Proxy sits between the client’s API and your server, tokenizing any sensitive data on the fly. Designed as a natural reverse proxy with tokenization

Authenticate

3D Secure

3D Secure is an authentication protocol that provides an additional layer of verification for card-not-present (CNP) transactions. The industry recommends that you use 3D Secure to comply with authentication regulations for online payments such as PSD2 SCA, and to make use of the liability shift.

3D Secure has two available versions:

  • 3D Secure 1: Shoppers are redirected to the card issuer’s site to provide additional authentication data, for example a password or an SMS verification code. The redirection might lead to lower conversion rates due to technical errors during
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Prospects in Business Partners

2022, New Feature, Q4 /

What is a Business Partner?

A Business Partner is a new customer model that allows centralized management of supplier, customer and employee data.

Therefore, it represents a person or organization, whether it is a supplier, a debtor, an employee, or a guest, among others. With this new approach, there is a single centralized element, to which we can assign different roles depending on the relationship we have with it in our organization.

This allows us to work with shared and unified data (address data, contact data, bank data), as well as specific data assigned to each role (web portal user id, loyalty membership card, financial account assignments in finance, …) .

Classification and Linking

Therefore, as we have said, a Business Partner can be classified as a person, organization, or group. And this is fundamental, because when we classify it as a person, for example, we will have available the fields related to natural persons, such as date and place of birth, marital status, profession, among others; when the organization category is selected, the fields related to a legal entity are filled in and finally, when the group category is used, the grouping of several organizations is considered.

In addition, relationships between Business Partners can be established by identifying kinship, employment and/or business relationships of interest to our business.

Create new Prospects in the PMS

To create a prospect in the PMS, the following interactions must occur

  • An API will be in charge of creating the prospects and will return the number of Business Partners created in the PMS.
  • The Business Partner obtained will be of the “Person” type, will have the grouping currently used for PMS clients of the “guest” type, and will share the same range of numbers.
  • The minimum mandatory data that the API will request will be
    • Name
    • Surname
    • Country of residence
    • Email address
    • Language
  • The Business Partner will be created only at the central level. It will not exist in any company/sales area, nor will it be effective for billing or accounting purposes.
  • Commercial or data protection consents will be associated with the central BP. These consents, unlike what happened now, will be accepted or rejected for all of the company’s companies.
  • Optionally, the API will allow the Web role to be associated with the created BP.
  • Within this new role, the Portal user can be saved.
  • The Portal password must be managed from
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Digital Reception

2022, New Feature, Q1 /

En este artículo explicamos cómo sería el proceso de check in en un hotel utilizando la funcionalidad del welcome digital

Pasos a seguir

  • Localizamos la reserva
  • Identificamos los huéspedes
  • Revisamos la información que tenemos de cada huésped y solicitamos más información y el documento a través del lector de documentos si procede
  • Realizamos el check in
  • Accedemos a la welcome digital a través del botón de la barra superior de la reserva
  • Pulsando sobre cada huésped de la reserva visualizamos el status de cada documento adjuntado a la reserva
  • Envió de la información del huésped
    • Seleccionamos el huésped
    • Seleccionamos “datos del huésped”
    • Seleccionamos el dispositivo a enviar
    • El huésped puede revisar y completar su información personal desde el dispositivo de la recepción
  • Visualizamos los datos del huésped en status “pendiente de aprobar”
  • Revisamos la información aportada por el huésped y podemos proceder a aprobarla pulsando sobre ella y se actualizará el perfil del huésped
  • Envío de la tarjeta de registro
    • Seleccionamos el huésped
    • Seleccionamos “Tarjeta de registro”
    • Seleccionamos el dispositivo a enviar
    • El huésped puede revisar la información de la reserva y firma la tarjeta de registro desde el dispositivo de la recepción.
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Rooming list spreadsheet import function for group reservations

2022, New Feature, Q1 /

En este artículo, explicamos cómo utilizar la funcionalidad de Rooming list desde una plantilla, para agilizar la introducción de huéspedes en reservas de grupos.

Propuesta

Se ha habilitado una nueva función desde la pantalla de la lista de habitaciones que permite realizar una carga rápida desde una plantilla de hoja de cálculo.

Cosas a tener en cuenta

  • Para manejar la plantilla de rooming list, es necesario tener una aplicación para abrir hojas de cálculo en formato xlsx. Esto debe estar configurado de forma predeterminada para abrir archivos con esta extensión a nivel de sistema operativo.
  • Para cargar correctamente la plantilla es necesario que la plantilla esté cerrada.
    La plantilla no se puede cargar, si está abierta en la pantalla.
  • El usuario solo podrá cargar y descargar el rooming de las reservas que se encuentren en estado confirmado o provisional.
  • En caso de informar el ID de cliente de un huésped de una reserva, el resto de campos quedarán bloqueados. El bono y los comentarios siempre estarán disponibles, con o sin identificación de cliente.
  • En caso de reportar un ID de cliente inexistente, el sistema validará la información al momento de cargar la plantilla.
    Automáticamente aparecerá una ventana emergente de tapón en la pantalla informando que este valor es inexistente.
  • Cada vez que se carga la plantilla, el sistema realiza una limpieza y carga.
    Esto significa que si un campo que no existe en la plantilla ha sido reportado manualmente en la reserva (por ejemplo: DNI, teléfono…) al cargar la plantilla, esos datos desaparecerán.
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